I design complex systems people can actually trust

I'm Vicki Morawietz, a senior UX and product designer with a background in enterprise systems, internal tools, and workflow-heavy products where clarity, trust, and edge cases matter.

My experience spans Apple, Wells Fargo, Walmart, Riverbed, and Littler Mendelson, where I worked on design systems, workflow modernization, research-led product improvements, and information-dense enterprise tools. At Littler Mendelson, I helped design Virtual Binder, a legal management system that is still in production and essentially unchanged, which is a rare kind of proof point in enterprise software.

Over the last three years, I have been building independently while the industry caught up to a problem I already cared about. My recent work has focused on AI-assisted experiences, guardrails, latency states, human fallback, and the UX patterns that make powerful systems feel dependable instead of opaque.

Today, I'm especially interested in the UX layer around AI: the part where users need visibility, review, boundaries, and a clear sense of what the system is doing on their behalf.